VoIP redefined thanks to 5G data

Communication is an integral component to any small- and medium-sized business. To ensure the success of your SMB, utilizing the right technology resources is key. Short for fifth-generation wireless systems, 5G is changing essential technology solutions like VoIP. Here are three key changes you need to look out for. Improved video conferencing The major factor […]

Changes to Office 365

Whether it’s for the sake of aligning with Windows 10, or not, Office 365 Pro Plus will be upgraded twice a year, in March and September. But what does this mean to business owners like yourself? Will the new update schedule affect how Microsoft plans to deliver and support ProPlus in the future? We’ll answer […]

Microsoft issues security patch for XP

When a Microsoft product reaches its “end-of-life,” the tech developer no longer provides feature updates, technical assistance, and automatic fixes for that product. Support for Windows XP, for instance, ended in April 2014. That said, recent malware attacks have caused Microsoft to continue support for their outdated operating system. Read on to find out more. […]

Does the CIA have access to your router?

There are an exhausting number of cyber security threats to watch out for, and unfortunately you need to add another to the list. A recent leak from the CIA proves that routers are one of the weakest links in network security. The Wikileaks CIA documents For several months, the notorious website famous for leaking government […]

Get more out of Office 365 with Power BI

The benefits of Office 365 have totally changed the way most businesses operate, and it’s hard to believe anything else could have been added to make it even better. But lo and behold, Microsoft has added another excellent feature for getting a better return on your productivity software investment. What is Power BI? Released in […]

Keep the Cloud affordable with these tips

Despite the Cloud being a powerful and cost-effective solution that many small- and medium-sized businesses welcome with open arms, there are hidden costs that some business owners might not be aware of. It might cost you little at first, but it has the potential to snowball and cost more than your weight in gold. Follow […]

Setting the record straight on containers

Virtualization technology and container technology are confusing topics in their own right, and comparing and contrasting them is even harder. Before you can really get into the weeds about how containers differ from virtualization, it’s best to clear up some of the misleading information surrounding how the two technologies work. Containers are made up of […]

Windows 10’s new keyboard shortcuts

Technology is all about making lives easier, and something as small as keyboard shortcuts can save you a lot of time. If you’re operating on a Windows 10 computer, here are some new keyboard shortcuts that you’ve probably been waiting for. Windows Snapping If you’ve never used Windows Snapping, you’re missing out on one of […]

Office 365 tips to make your life easier

Office 365 receives dozens of changes every month, which explains why some get overlooked. While Office 365 Planner or Microsoft Teams are great tools for maximizing productivity, there are hidden functions and tricks you can use to make life a bit easier for yourself. Check out our six tips to improve your user experience with […]

Hold messages: tips to avoid irking clients

When your customers call your support hotline, they want to be connected to a helpful customer service representative, not experience another hassle. But when they get irked by your unprofessional on-hold messaging system, they can get doubly frustrated and become harder to appease. Here are some tips to make your on-hold messages pleasant to your […]